Have you ever ever tried guiding a non-tech particular person by means of the method of fixing a problem with their pc? It’s a nightmare. They will make even the simplest process appear so complicated. Fortunately, Distant Desktop Management expertise was invented so that you just don’t should endure anymore. Now you can take management of a buyer’s pc from anyplace so long as you might have a Distant Desktop software program. AeroAdmin is one such program. A favourite software for a lot of on account of its simplicity, affordability and in addition as a result of it’s greater than a distant assist desk software.

AeroAdmin Review

The tool can connect to computers on the same or different LANs behind NAT and allows remote system administration, easy monitoring of remote computers, online meetings and the setup of an online office. And on a personal level, this software provides you with the perfect way to connect with your home computer when you are away.

In this post, we will be analyzing AeroAdmin in-depth as we try to establish what makes it such an excellent software for Remote Desktop Access. This should help you make an informed decision on whether it is the right tool for you or not.


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Options Overview


Earlier than analyzing the sensible aspect of any software program, you will need to first set up what it claims to do on paper. This might be necessary in relation to judging whether or not it’s failing or succeeding in its function. These are the important thing options of AeroAdmin.

Unattended Entry

AeroAdmin Unattended Access

Unattended access to PCs and servers is my favorite feature of AeroAdmin. This works by configuring the software to run as a service eliminating the need for a physical presence on the remote side every time you want to establish a connection. In unattended access mode, you can log on/off the remote computer, switch users or reboot it in normal and safe mode. However, you cannot switch on the computer if it is completely shut down. Unless you incorporate the Wake On Lan technology.

File Transfer

AeroAdmin File Switch

One main benefit of AeroAdmin is facilitating knowledge safety by conserving the delicate data on the distant pc and as a substitute enabling you to entry it by means of a safe encrypted channel. Nonetheless, when vital you’ll nonetheless be capable of simply copy recordsdata between the admin and the distant pc. What’s higher, in case of connection disruption in between transfers, the duty is paused and you’ll nonetheless be capable of resume the add/obtain when a connection is established once more. After all, each knowledge despatched between the 2 sides is encrypted to reinforce safety. AeroAdmin combines AES with RSA encryptions that are the identical safety requirements employed by banks and authorities programs of their digital signatures.

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Contact Ebook

AeroAdmin Contact Book

AeroAdmin has a small database where all the contact information is stored. This includes computer ID, Computer Name, person name, phone, email, and other information. You can store as many contacts as you want and you will still be able to find it thanks to the quick search filter. The contact book can be exported to the cloud and can also be copied to another PC.


Simple Message Services

AeroAdmin Ticket

This is a vital characteristic that permits the client to contact you immediately by means of the software program after they want distant help. The one draw back is that you just can not reply again for the reason that message is registered as a ticket. The system makes use of a novel ID to establish the message so that you could know precisely who it’s from.

Parallel Classes

Aeroadmin can be utilized to ascertain a number of incoming and outgoing connections. So you should utilize it to regulate a number of distant computer systems. And the distant pc may also be managed by a number of admins.

Branding and Customization


This is a feature that is only available on the premium edition of AeroAdmin. It allows you to customize the UI so that it has a personal touch to it. You can put your company name and logo on it and other contact details including your company’s website. It also allows a number of configurations like the ability to preset the access rights before deployment of the software to customers. Normally the access rights are configured from the remote side which can be overwhelming when you have a number of customers using the software.

How to Set Up Remote Desktop Connection Using Aeroadmin

Now to the practical bit. Let’s dive into how you establish a connection between the admin and the remote computer. It’s a really straightforward process involving about 3 steps from the moment you launch the application.

The AeroAdmin application is portable so you just need to download it and run it on both the admin and customer side. No installation required.

How one can Set Up Distant Desktop Connection Utilizing Aeroadmin

As soon as it’s launched, AeroAdmin assigns your PC an ID that might be your identification going ahead. And if you’re utilizing your PC because the distant controller listed here are the following steps.

Step 1 – Request the distant pc to ship you their ID after which enter the ID on the sphere labeled ‘Client ID/IP’.

Step 2 – Specify Precisely what you need to do on the distant PC. The obtainable choices are distant management, Monitoring or file switch.

Step 3 – Click on on the join button to ship the connection request.

That’s it. The distant PC then receives the management request and has the flexibility to just accept or reject it.  Then they might want to specify the extent of management that they provide you over their pc. These ranges of entry embrace the flexibility to view the display screen, management the mouse and keyboard, clipboard synchronization, and entry over the file supervisor.

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AeroAdmin Client Side

And you are done. You will now be able to remotely control the customer computer based on the access rights granted. The remote computer can end the connection anytime by clicking the stop button on the Aeroadmin window.

How to Setup Unattended Access using AeroAdmin

The steps above only apply for normal control where the customer will be present to accept the connection request. For unattended access, the procedure is a little different.

Step 1 – Run AeroAdmin as a service.

AeroAdmin as a Service

To do that merely click on on the Connection button positioned on the highest left a part of the Consumer Interface and choose the service possibility. And to run this system usually once more simply click on on service possibility once more.

Step 2 – Configure the Entry Rights.

For unattended entry, AeroAdmin received’t maintain sending connection requests because it does in regular distant entry. So you have to outline the entry rights through the preliminary connection stage.

To do that, click on on the Connection button once more, go to entry rights after which choose the addition icon. You’ll be prompted to enter the ID of the admin PC. Alternatively, you possibly can choose the ‘any’ possibility in order that the chosen rights are relevant to any pc that connects to you. Additionally, you will be prompted to arrange a password to keep away from simply anyone along with your person ID from remotely controlling you.

Configuring Unattended Acess

Finally, you will be presented with a table with the access rights. Select the boxes with the appropriate rights. The last option on the table gives the admin the ability to change their assigned rights.

AeroAdmin Pricing

I would say one of the main reasons AeroAdmin is so popular is because of its comprehensive free version that is free to use for both personal and commercial purposes. Well, and also because it is so simple to use. However, as expected there are some limitations to the free version that you may want to consider. Especially if you are a big business planning to remotely control multiple PCs.

For example, the free version of AeroAdmin only allows 17hrs of connection time every month. It also limits you to 20 endpoints every month. A less consequential but still irritating downside to using the free version OF AeroAdmin it the bombardment with ads. You should know by now, nothing is ever completely free.

Also, with the premium version, you do get some additional features such as transfer and session reports and like I had stated before, the ability to brand and customize the application.

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Supported Operating Systems

Supported OS

This software can be utilized for each main Working System. All variations of Microsoft Home windows ranging from XP to Home windows 10 are supported and it may also be used for Home windows server, Linux and Mac OS.

What I appreciated about AeroAdmin

The primary and apparent factor that impressed me about AeroAdmin is the UI. It’s so easy and intuitive. Second is the appliance’s small footprint. It’s simply 2MB in measurement and it’s exhausting to consider the options it packs. And to prime it off, it’s transportable. I saved the file on my flash disk and was in a position to simply use various computer systems as my grasp pc. All you have to do is plug the USB on the pc and launch the Distant Desktop software program all in lower than a minute.

Additionally, the software program didn’t require that I make any modifications to my community like port forwarding on the router.

I additionally love that the consumer has management over Entry Rights and may terminate the connection at any time. This may help forestall the admin from abusing their energy typically and accessing knowledge that they shouldn’t be viewing.

What I didn’t Like

This software is usually an ideal software program to make use of and there may be not a lot to complain about. However nonetheless, there are some areas that I really feel that AeroAdmin might enhance on. First is its lack of a password characteristic throughout regular connections. Which means anyone can ship a connection request to the distant PC and if the client unknowingly accepts it then the attacker has entry to their system. Malicious folks have been recognized to provoke contact posing as AeroAdmin assist, ISP suppliers and even your OS vendor like Microsoft.

The subsequent subject is that there have been some reported instances the place AeroAdmin loses connection randomly even on robust Networks.


AeroAdmin is the right software for anyone that’s simply beginning to discover distant entry management. It has nice options that you can find in different large distant desktop software program although it nonetheless lacks actual scalability to make it splendid for big enterprises. However for small scale use like with household, mates and small companies with a small price range, will probably be excellent. Nonetheless, if after this assessment you are feeling that AeroAdmin will not be precisely what you have been on the lookout for, I like to recommend that you just try Teamviewer. It’s one other fashionable distant desktop software program that’s tailor-made particularly for large companies. You can even try an in-depth comparability of AeroAdmin and Teamviewer.


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