Normal

What’s a VPN?

A Digital Non-public Community (VPN) protects the information you add and obtain from the web by functioning as a non-public tunnel by the web. It successfully anonymizes your web exercise and secures your connection when utilizing public Wi-Fi, resembling in cafes or airports.

What’s Avast SecureLine VPN?

Avast SecureLine VPN is an utility that lets you connect with the web through safe Avast VPN servers utilizing an encrypted tunnel to guard your on-line exercise from eavesdropping. Avast SecureLine VPN can be utilized any time you wish to connect with the web with additional safety and privateness. That is particularly really helpful when you’re linked to a public or unsecured wi-fi community.

Avast SecureLine VPN primarily presents:

  • Safety: When many individuals connect with the identical public community, attackers can seize delicate information, resembling logins and passwords. The encrypted VPN connection offers environment friendly safety in opposition to these kind of assaults.
  • Anonymization: With broadband connections, many individuals have mounted IP addresses that may be tracked when searching delicate websites. With a VPN connection, the searching session is successfully anonymized – the IP deal with the distant server sees is the deal with of the VPN server, not the person.
  • Unrestricted entry to the web: When linked to a VPN server in one other location, you acquire entry to content material that could be restricted in your location. This lets you browse freely, even from nations with net censorship.

Obtain and Set up

What are the system necessities for Avast SecureLine VPN?

  • Home windows 10 besides Cell and IoT Core Version (32 or 64-bit); Home windows 8/8.1 besides RT and Starter Version (32 or 64-bit); Home windows 7 SP1 or later, any Version (32 or 64-bit)
  • Home windows absolutely suitable PC with Intel Pentium 4 / AMD Athlon 64 processor or above (should help SSE2 directions)
  • Superior options, like Good VPN and improved connection strategies can be found for Home windows 10
  • 256 MB RAM or above
  • 300 MB free house on the onerous disk
  • Web connection to obtain, activate, and use the VPN service
  • Optimum customary display screen decision at least 1024 x 768 pixels is really helpful
  • Apple macOS 11.x (Large Sur), Apple macOS 10.15.x (Catalina), Apple macOS 10.14.x (Mojave), Apple macOS 10.13.x (Excessive Sierra), Apple macOS 10.12.x (Sierra)
  • Superior options, like Good VPN and improved connection strategies, can be found for Apple macOS 10.15 and later
  • 90 MB free house on the onerous disk
  • Intel based mostly Mac with 64-bit processor
  • Web connection to obtain, activate, and use the VPN service
  • Optimally customary display screen decision not lower than 1280 x 800 pixels
  • Google Android 6.0 (Marshmallow, API 23) or later
  • Web connection to obtain, activate, and use the VPN service
  • Apple iOS 12.0 or later
  • Web connection to obtain, activate, and use the VPN service

Avast SecureLine VPN isn’t supported by and can’t be run on Home windows Vista or Home windows XP. For those who use Home windows Vista or Home windows XP, you may

The newest model ofis not supported by and can’t be run onor. For those who use Home windows Vista or Home windows XP, you may obtain Avast SecureLine VPN model 5.0.407 . Nevertheless, that is an older model of the applying and it doesn’t obtain updates.

Avast SecureLine VPN isn’t supported and can’t be put in or run on Symbian, Microsoft Home windows Telephone/Cell, Bada, WebOS, or any cell working system aside from Android or iOS.

How can I obtain and set up Avast SecureLine VPN?

  1. Click on the button under to obtain the Avast SecureLine VPN setup file, and put it aside to a well-recognized location in your PC (by default, downloaded recordsdata are saved to your Downloads folder). Obtain Avast SecureLine VPN for Home windows
  2. Proper-click the downloaded setup file avast_secureline_setup.exe and choose Run as administrator from the context menu.
  3. Comply with the on-screen directions to put in Avast SecureLine VPN in your PC.

After putting in Avast SecureLine VPN, you might have to manually activate your subscription utilizing your Avast Account or a sound activation code. For detailed directions, consult with the next articles:

  • Putting in Avast SecureLine VPN
  • Activating Avast SecureLine VPN
  1. Click on the button under to obtain the Avast SecureLine VPN setup file, and put it aside to a well-recognized location in your Mac (by default, downloaded recordsdata are saved to your Downloads folder). Obtain Avast SecureLine VPN for Mac
  2. Double-click the downloaded setup file avast_secureline_mac.dmg.
  3. Double-click the Avast SecureLine VPN icon within the set up wizard.
  4. Comply with on-screen directions to put in Avast SecureLine VPN in your Mac.

After putting in Avast SecureLine VPN, you might have to manually activate your subscription utilizing your Avast Account or a sound activation code. For detailed directions, consult with the next articles:

  • Putting in Avast SecureLine VPN
  • Activating Avast SecureLine VPN
  1. Obtain and set up the most recent model of Avast SecureLine VPN from Google Play Retailer.
  2. As soon as set up is full, faucet Open to start out utilizing the app. Avast SecureLine VPN requires a sound subscription to make use of.
  3. Select a plan or faucet Extra choices ▸ Already bought? to activate a beforehand bought subscription utilizing your Avast Account or a sound activation code.

For detailed directions, consult with the next articles:

  • Putting in Avast SecureLine VPN
  • Activating Avast SecureLine VPN
  1. Obtain and set up the most recent model of Avast SecureLine VPN from the App Retailer.
  2. As soon as set up is full, faucet Open to start out utilizing the app. Avast SecureLine VPN requires a sound subscription to make use of.
  3. Select a plan or faucet Already bought? to activate a beforehand bought subscription utilizing your Avast Account or a sound activation code.

For detailed directions, consult with the next articles:

  • Putting in Avast SecureLine VPN
  • Activating Avast SecureLine VPN

Can I take advantage of Avast SecureLine VPN with out putting in Avast Antivirus?

Sure. Avast SecureLine VPN is a standalone utility. You do not want Avast Free Antivirus or Avast Premium Safety put in in your PC to make use of Avast SecureLine VPN.

Sure. Avast SecureLine VPN is a standalone utility. You do not want Avast Safety or Avast Premium Safety put in in your Mac to make use of Avast SecureLine VPN.

Is Avast SecureLine VPN included after I buy Avast Premium Safety?

No. Avast SecureLine VPN requires a separate subscription to make use of. You can not use an Avast Premium Safety subscription to activate Avast SecureLine VPN.

You should buy a separate Avast SecureLine VPN subscription through the official Avast web site. Alternatively, you should buy an Avast subscription bundle that’s legitimate for a number of merchandise (resembling Avast Final).

What’s the Avast SecureLine VPN browser extension and the way can I set up it?

The Avast SecureLine VPN browser extension is an non-obligatory installable part that lets you conveniently regulate sure features of Avast SecureLine VPN conduct instantly through Google Chrome or Mozilla Firefox. To learn to set up and use the Avast SecureLine VPN browser extension on Home windows or Mac, consult with the next article:

Subscription and Activation

How do I activate an Avast SecureLine VPN subscription?

For detailed activation directions, consult with the next article:

Can I take advantage of my Avast SecureLine VPN subscription on a number of units?

While you buy an Avast SecureLine VPN (Multi-Machine) subscription, you may activate your subscription on as much as 10 units concurrently. You possibly can switch your subscription freely between units and platforms.

New Avast SecureLine VPN (Multi-Machine) subscriptions bought from the beginning of April 2021 are legitimate for 10 units. For those who bought your Avast SecureLine VPN (Multi-Machine) subscription earlier than April 2021, it’s legitimate for 5 units in the course of the present subscription interval. When your subscription renews, it would improve to 10 units.

To examine which subscription you bought, examine the order affirmation electronic mail, or your Avast Account that’s linked to the e-mail deal with you offered at checkout.

What occurs after my 7-day free trial ends?

When your 7-day free trial ends, your chosen subscription routinely begins with the intention to proceed utilizing Avast SecureLine VPN. You might be charged to your subscription on the day that your free-trial interval ends.

For those who not wish to use Avast SecureLine VPN, it’s worthwhile to cancel your subscription in the course of the free-trial interval through Google Play Retailer.

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For those who not wish to use Avast SecureLine VPN, it’s worthwhile to cancel your subscription in the course of the free-trial interval through the App Retailer.

How can I cancel my subscription?

For details about canceling an Avast subscription, consult with the next article:

Google Play Retailer, in any other case you may be charged for the subscription when the free-trial interval ends.

Even if you’re nonetheless in a free trial interval, it’s worthwhile to cancel your subscription through, in any other case you may be charged for the subscription when the free-trial interval ends.

App Retailer, in any other case you may be charged for the subscription when the free-trial interval ends.

Even if you’re nonetheless in a free trial interval, it’s worthwhile to cancel your subscription through the, in any other case you may be charged for the subscription when the free-trial interval ends.

How can I switch my Avast SecureLine VPN subscription to a different system?

To learn to switch your subscription to a brand new system, consult with the next article:

What ought to I do if activation is unsuccessful?

Be sure that your subscription is legitimate for Avast SecureLine VPN. You can not use an Avast Premium Safety subscription to activate Avast SecureLine VPN.

If activation is unsuccessful, consult with the next article for recommendation:

Settings and Utilization

How do I get began utilizing Avast SecureLine VPN?

To learn to begin utilizing Avast SecureLine VPN, consult with the next article:

How do I do know that the VPN is lively and dealing?

After you allow Avast SecureLine VPN by clicking the purple OFF slider on the primary utility display screen in order that it modifications to inexperienced ON, Avast SecureLine VPN shows the textual content Your on-line privateness is protected.

After you faucet Join on the primary app display screen, Avast SecureLine VPN shows the textual content Related.

How do I regulate Avast SecureLine VPN settings?

  1. Open Avast SecureLine VPN and go to Menu ▸ Settings.
  2. Choose from the next choices within the left panel:
    • VPN mode: Allow Good VPN, or choose Handbook if you wish to manually allow and disable Avast SecureLine VPN connection. You can too configure your auto-connect settings and add trusted (non-public) networks.
    • Normal: Handle notifications, startup preferences, and content material language inside the app. You can too decide in to change into a beta tester for brand spanking new variations of Avast SecureLine VPN.
    • Pair units: If in case you have an Avast SecureLine VPN (Multi-Machine) subscription, you should utilize this feature to activate Avast SecureLine VPN in your different units. For directions, consult with the next article:
      • Pairing an Avast SecureLine VPN subscription
  1. Open Avast SecureLine VPN and go to Menu ▸ Preferences.
  2. Choose from the next choices within the left panel:
    • VPN Mode: Allow Good VPN, or choose Handbook if you wish to manually allow and disable Avast SecureLine VPN connection. You can too configure your auto-connect settings and add trusted (non-public) networks.
    • Normal: Handle notifications and startup preferences. You can too decide in to change into a beta tester for brand spanking new variations of Avast SecureLine VPN.
    • Pair units: If in case you have an Avast SecureLine VPN (Multi-Machine) subscription, you should utilize this feature to activate Avast SecureLine VPN in your different units. For directions, consult with the next article:
      • Pairing an Avast SecureLine VPN subscription
  1. Open Avast SecureLine VPN and go to Settings (the gear icon).
  2. Choose from the next choices:
    • Account: View particulars of your present subscription.
    • Connection guidelines: Handle automated connection and disconnection choices, and allow cut up tunneling.
    • Troubleshooting: View ceaselessly requested questions in regards to the app, entry the Avast Discussion board, or contact Avast Assist.
    • Normal: Charge the app, handle notifications and private privateness settings, examine the app model quantity, or view the tip person license settlement.
  1. Open Avast SecureLine VPN and go to Settings (the gear icon).
  2. Choose from the next choices:
    • Account: View particulars of your present subscription.
    • Connection guidelines: Handle automated connection and disconnection choices.
    • Troubleshooting: View ceaselessly requested questions in regards to the app, or contact Avast Assist.
    • Normal: View the Avast Phrases of Service, Privateness Coverage, or handle private privateness settings.

What’s Break up Tunneling?

Break up Tunneling ensures that sure apps by no means connect with the web through Avast VPN servers, even when Avast SecureLine VPN is enabled. For instance, you may specify that your electronic mail app is excluded from VPN connection, permitting you to ship and obtain emails out of your actual location, however nonetheless entry on-line content material with out restrictions once you use your most popular net browser app. For extra data, consult with the next article:

Can I guarantee Avast SecureLine VPN allows routinely after I connect with an unsecured Wi-Fi community?

Sure. For detailed directions, consult with the next article:

What’s a trusted community?

You possibly can add non-public networks, resembling your property or work Wi-Fi, to your trusted networks listing. You possibly can then select to exclude these trusted networks out of your VPN auto-connect settings. Which means that Avast SecureLine VPN connects routinely each time you’re linked to a Wi-Fi community, besides when you’re linked to your trusted networks.

You possibly can add non-public networks, resembling your property or work Wi-Fi, to your trusted networks listing. Trusted networks are excluded out of your VPN auto-connect settings. Which means that Avast SecureLine VPN connects routinely each time you’re linked to a Wi-Fi community, besides when you’re linked to your trusted networks.

To learn to allow automated connection and add trusted networks, consult with the next article:

How do I examine which model of Avast SecureLine VPN I’ve?

  1. Open Avast SecureLine VPN and go to Menu ▸ About.
  2. The applying model quantity is listed below Software program model.
  1. Open Avast SecureLine VPN and go to Settings (the gear icon) ▸ About.
  2. The app model quantity is listed below Present model.

Connection

How does Good VPN work?

Good VPN is barely accessible on units operating Home windows 10Apple macOS 10.15.x (Catalina) or later.

When enabled, Good VPN routinely connects or disconnects your VPN in response to your predefined settings. To handle when Good VPN routinely connects, go to Menu ▸ Settings ▸ VPN Mode. Click on Good VPN mode to allow Good VPN. Tick the next Good guidelines to outline when Good VPN will join routinely:

  • I connect with public networks
  • I take advantage of torrent apps and web sites
  • I am going on banking websites
  • I stream movies
  • Add websites: this additional setting lets you select particular web sites that set off Good VPN to attach routinely. Click on this feature, kind or paste the URL for the web site, then outline which VPN server Good VPN will connect with once you go to the location.

Moreover, within the Trusted websites part, click on Add websites, then specify any web sites which might be at all times excluded out of your Good VPN connection settings.

When enabled, Good VPN routinely connects or disconnects your VPN in response to your predefined settings. To handle when Good VPN routinely connects, go to Menu ▸ Preferences ▸ VPN Mode. Click on Good VPN mode to allow Good VPN. Tick the next Good guidelines to outline when Good VPN will join routinely:

  • I connect with untrusted networks
  • I take advantage of torrent apps and web sites
  • I am going on banking websites
  • I stream movies
  • Add websites: this additional setting lets you select particular web sites that set off Good VPN to attach routinely. Click on this feature, kind or paste the URL for the web site, then outline which VPN server Good VPN will connect with once you go to the location.

Moreover, within the Trusted websites part, click on Add websites, then specify any web sites which might be at all times excluded out of your Good VPN connection settings.

Can I take advantage of Avast SecureLine VPN with any kind of web connection?

Sure. Avast SecureLine VPN connects over any wired or wi-fi web connection.

How do I connect with a special VPN server location?

  1. Open Avast SecureLine VPN, then click on Change on the primary utility display screen.
  2. Choose a location from the listing.
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Avast SecureLine VPN routinely connects to the brand new location you chose.

Good VPN is enabled. It’s because Good VPN at all times connects to the quickest server location accessible routinely, or to the server location that you just laid out in your Good VPN settings.

For extra details about managing your Good VPN settings, consult with the next part on this article:

  • How does Good VPN work?

The choice to vary the VPN server location through the primary utility display screen isn’t accessible whenis enabled. It’s because Good VPN at all times connects to the quickest server location accessible routinely, or to the server location that you just laid out in your Good VPN settings.For extra details about managing your Good VPN settings, consult with the next part on this article:

  1. Open Avast SecureLine VPN, then faucet Server location on the backside of the primary app display screen.
  2. Choose a location from the listing.

Avast SecureLine VPN routinely connects to the brand new location you chose.

What sort of encryption does Avast SecureLine VPN use?

Avast SecureLine VPN makes use of the AES 256 bit encryption key, which is financial institution grade encryption. It additionally makes use of Open SSL and certificates authentication.

What ports does Avast SecureLine VPN run on?

Avast SecureLine VPN for Home windows begins primarily with port 553 UDP after which runs on one of many ports within the vary of 50 to 32767 TCP.

Avast SecureLine VPN for Mac runs on ports 50, 500, 1701, and 4500.

What protocols does Avast SecureLine VPN use?

Avast SecureLine VPN for Home windows makes use of Open VPN on UDP.

Avast SecureLine VPN for Mac makes use of IPsec.

Some routers have the choice to allow or disable IPsec, generally displayed as VPN passthrough. For Avast SecureLine VPN to work correctly, IPSec or VPN passthrough should be enabled.

Does Avast SecureLine VPN permit P2P connections?

Sure. Avast SecureLine VPN permits peer-to-peer (P2P) connections by our information middle areas listed under:

  • Prague, Czech Republic
  • Frankfurt, Germany
  • Amsterdam, Netherlands
  • New York Metropolis, New York
  • Miami, Florida
  • Seattle, Washington
  • London, United Kingdom
  • Paris, France

Why is my web connection slower after I connect with Avast SecureLine VPN?

Chances are you’ll expertise a slower web connection when utilizing Avast SecureLine VPN. It’s because a VPN encrypts visitors and information earlier than sending it to a server. Relying on the space and capability of the server, this course of might trigger a barely slower, however safer, web connection.

Troubleshooting

How can I uninstall Avast SecureLine VPN?

For detailed uninstallation directions, consult with the next article:

  • Canceling an Avast subscription – Incessantly Requested Questions

Eradicating Avast SecureLine VPN out of your system doesn’t routinely cancel your subscription. For details about canceling an Avast subscription, consult with the next article:

What ought to I do if Avast SecureLine VPN is unable to determine a connection?

If Avast SecureLine VPN is unable to determine a connection, strive the next troubleshooting steps:

  • Examine that your web connection works when Avast SecureLine VPN is disconnected. In case your web connection is not working, examine your community configuration.
  • Choose a special Avast server location.
  • Disconnect different VPN providers that could be operating in your PC. If you’re linked to a different VPN, it’s doubtless that Avast SecureLine VPN will not work correctly.
  • Restart your PC and check out connecting to Avast SecureLine VPN once more.
  • Examine the configuration of your firewall. Firewall configurations differ in response to the seller/producer. Seek the advice of the associated documentation for details about operating a VPN.
  • Affirm that your subscription is lively. Open Avast SecureLine VPN, and go to Menu ▸ My subscriptions ▸ Subscriptions on this PC. Guarantee Lively seems subsequent to Avast SecureLine VPN.

If Avast SecureLine VPN continues to be unable to determine a connection, attempt to uninstall and reinstall the applying. For detailed directions, consult with the next articles:

  • Uninstalling Avast SecureLine VPN
  • Putting in Avast SecureLine VPN
  • Examine that your web connection works when Avast SecureLine VPN is disconnected. In case your web connection is not working, examine your community configuration.
  • Choose a special Avast server location.
  • Disconnect different VPN providers that could be operating in your Mac. If you’re linked to a different VPN, it’s doubtless that Avast SecureLine VPN will not work correctly.
  • Restart your Mac and check out connecting to Avast SecureLine VPN once more.
  • Some routers have the choice to allow or disable IPsec, generally displayed as VPN passthrough. For Avast SecureLine VPN to attach and performance correctly, make sure that IPsec or VPN passthrough is enabled.
  • Examine the configuration of your firewall. Seek the advice of your firewall vendor to examine that UDP port 500 and UDP port 4500 are open in your firewall.
  • Affirm that your subscription is lively. Open Avast SecureLine VPN, and go to Menu ▸ Subscription. Guarantee Your subscription is lively seems on the prime of the display screen.

If Avast SecureLine VPN continues to be unable to determine a connection, attempt to uninstall and reinstall the applying. For detailed directions, consult with the next articles:

  • Uninstalling Avast SecureLine VPN
  • Putting in Avast SecureLine VPN
  • Examine that your web connection works when Avast SecureLine VPN is disconnected. In case your web connection is not working, examine your community configuration.
  • Choose a special Avast server location.
  • Disconnect different VPN providers that could be operating in your Android system. If you’re linked to a different VPN, it’s doubtless that Avast SecureLine VPN will not work correctly.
  • Affirm that your subscription is lively. Open Avast SecureLine VPN, go to Settings (the gear icon) ▸ Subscription. Guarantee your subscription kind and Activation code seem on the display screen.
  • Attempt to uninstall and reinstall the app. For detailed directions, consult with the next articles:
    • Uninstalling Avast SecureLine VPN
    • Putting in Avast SecureLine VPN

If Avast SecureLine VPN continues to be unable to determine a connection, the issue could also be attributable to the community insurance policies of the Wi-Fi or mobile community you’re linked to.

  • Examine that your web connection works when Avast SecureLine VPN is disconnected. In case your web connection is not working, examine your community configuration.
  • Choose a special Avast server location.
  • Disconnect different VPN providers that could be operating in your iOS system. If you’re linked to a different VPN, it’s doubtless that Avast SecureLine VPN will not work correctly.
  • Affirm that your subscription is lively. Open Avast SecureLine VPN, and go to Settings (the gear icon) ▸ Subscription. Guarantee your subscription kind and Activation code seem on the display screen.
  • Attempt to uninstall and reinstall the app. For detailed directions, consult with the next articles:
    • Uninstalling Avast SecureLine VPN
    • Putting in Avast SecureLine VPN

If Avast SecureLine VPN continues to be unable to determine a connection, the issue could also be attributable to the community insurance policies of the Wi-Fi or mobile community you’re linked to.

Why cannot I entry my electronic mail when Avast SecureLine VPN is linked?

When Avast SecureLine VPN is linked, you might expertise issues sending emails from an electronic mail shopper, resembling Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac). For extra data, consult with the next article:

Avast SecureLine VPN doesn’t have an effect on sending emails from web-based electronic mail accounts accessed through an online browser.

What ought to I do if a web site reviews that my location is inaccurate?

If a web site reviews that your location is inaccurate, or if you happen to suspect that your location isn’t correctly hidden, consult with the next article for detailed troubleshooting steps:

Why am I getting the error, “Sorry, the SecureLine VPN server has refused your license file”?

This error generally happens when your account has been quickly suspended for violating the phrases of our Finish Consumer License Settlement. To reactivate your account, contact Avast Assist.

Why am I getting the error, “Maximum connections reached”?

This error happens when too many units strive connecting to the Avast SecureLine VPN servers utilizing the identical activation code. We advocate making certain that Avast SecureLine VPN isn’t activated or linked on any unused units.

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For those who suspect that your activation code is getting used with out your permission, contact Avast Assist.

order affirmation electronic mail, or in your

If you’re already utilizing your subscription on the utmost variety of units, it’s worthwhile to deactivate your subscription on an current system earlier than activating a brand new system. For directions, consult with the next article:

  • Transferring an Avast subscription to a different system

You possibly can examine the utmost variety of units to your subscription within the, or in your Avast Account that’s linked to the e-mail deal with you offered at buy.If you’re already utilizing your subscription on the utmost variety of units, you want toon an current system earlier than activating a brand new system. For directions, consult with the next article:

Why am I getting the error, “We’ve got something”?

This error happens if Avast SecureLine VPN fails to attach, and shows a 6-digit code, or a number of 6-digit codes. To troubleshoot this challenge, consult with the next article:

Why cannot I browse the web after I connect with Avast SecureLine VPN?

If you cannot browse the web whereas linked to Avast SecureLine VPN, strive the next options:

  • Examine the sign energy of your Wi-Fi. Some inns or hotspots have weak Wi-Fi indicators.
  • Confirm that you’ve accepted the Phrases and Situations of the Wi-Fi hotspot supplier. To take action, open your browser and, if prompted, settle for the phrases of the supplier to attach.
  • Strive utilizing a special browser.
  • Be sure that your DNS resolver is working correctly (in Home windows 8 or later). To take action, disable the good multi-homed identify decision service by following directions within the following article:
    • Stopping DNS leaks in Avast SecureLine VPN

Why did I obtain the error message “SecureLine has encountered a technical issue”?

If the Avast SecureLine VPN display screen is clean aside from the error message SecureLine has encountered a technical challenge, strive the next options:

  • Examine that your web connection works when Avast SecureLine VPN is disconnected. In case your web connection is not working, examine your community configuration.
  • Restart your PC and check out connecting to Avast SecureLine VPN once more.

If this resolution doesn’t work, attempt to uninstall and reinstall the applying. For detailed directions, consult with the next articles:

How can I stop WebRTC leaks on my browser?

In most net browsers, Net Actual-Time Communication (WebRTC) leaks may cause your IP deal with to be seen, even when you’re linked to Avast SecureLine VPN. You possibly can stop WebRTC leaks by blocking or disabling WebRTC.

For details about stopping WebRTC leaks, consult with the next article:

The place can I discover Avast SecureLine VPN log recordsdata?

For troubleshooting functions, Avast Assist representatives might ask you to offer Avast SecureLine VPN log recordsdata. To seek out the log recordsdata, press the Win key and E key concurrently in your keyboard to open File Explorer, then go to one of many areas under:

  • C:ProgramDataAVAST SoftwareSecureLinelog
  • C:ProgramDataAVAST SoftwareAvastlog

Search for the vpn_engine.log file. If you’re utilizing an older model of Avast Antivirus, the file may very well be named SecureLine.log.

ProgramData folder in your system, consult with the next directions from Home windows help:

  • Home windows help ▸ Present hidden recordsdata

For those who can not find thefolder in your system, consult with the next directions from Home windows help:

How do I ship a message to Avast Assist?

For those who expertise points with Avast SecureLine VPN, you may ship a message to Avast Assist utilizing the contact kind linked under:

For those who expertise points with Avast SecureLine VPN, we advocate sending a message instantly from the Avast SecureLine VPN app to make sure that our representatives obtain system logs to assist resolve the problem as shortly and successfully as doable. To ship a message to Avast Assist, observe the steps under:

  1. Open Avast SecureLine VPN and go to Settings (the gear icon) ▸ Assist.
  2. Faucet Contact help.
  3. Enter the required data into the textual content bins and faucet Ship.

For those who expertise points with Avast SecureLine VPN, we advocate sending a message instantly from the Avast SecureLine VPN app to make sure that our representatives obtain system logs to assist resolve the problem as shortly and successfully as doable. To ship a message to Avast Assist, observe the steps under:

  1. Open Avast SecureLine VPN and go to Settings (the gear icon) ▸ Assist.
  2. Faucet Contact help.
  3. Enter the required data into the textual content bins and faucet Ship.

Different

When is the repeatedly scheduled upkeep?

Common upkeep happens each Saturday at 6PM EST (GMT/UTC -5), or 6PM EDT (GMT/UTC -4) throughout daylight saving time, and lasts for 1 hour. Your service isn’t usually affected by this upkeep.

Why do Gmail and Dwell Mail ship me suspicious exercise alerts after I’m linked to Avast SecureLine VPN?

While you connect with the web and use Avast SecureLine VPN with a special location, Gmail and Dwell Mail might detect this transformation. Chances are you’ll obtain an electronic mail reporting suspicious exercise, and be requested to vary your password if you happen to suppose somebody in a special location has accessed your electronic mail.

Why do sure web sites declare that I am linked to a special metropolis than the town I chosen as my VPN location?

Web sites usually try and determine the situation of their guests from their IP deal with, a course of referred to as IP geolocation. IP geolocation makes use of a database that pairs collectively IP deal with ranges and geographical data. The data on this database will be inaccurate for a number of causes:

  • Avast does its finest to offer correct data to the IP geolocation databases, however the database suppliers might take additional time to replace the situation.
  • The web site could also be utilizing an outdated model of the geolocation database.
  • Some main web sites (Google, for instance) preserve their very own databases based mostly on what person visitors got here from the IP deal with up to now.
  • In sure areas we lease devoted servers, and the IP geolocation databases are up to date by the server supplier on Avast’s behalf. As a result of Avast is a Czech firm, these suppliers might point out the situation as Czech Republic. When this happens, we work with the suppliers to replace the data with the proper areas of our servers.

Why is Avast SecureLine VPN a paid product when different VPN providers are free?

To help the continued improvement of Avast SecureLine VPN and offer you entry to the perfect VPN know-how, Avast SecureLine VPN is a paid product.

Many free VPN providers promote your information to 3rd events, place advertisements and movies into your browser, and decelerate your web connection.

Avast SecureLine VPN by no means compromises person expertise or privateness. We don’t share or promote your information to 3rd events, nor will we monitor your web exercise. Avast SecureLine VPN doesn’t intervene along with your web connection and doesn’t comprise third-party advertisements.

Does Avast SecureLine VPN log person data?

Avast SecureLine VPN shops connection logs, which embrace data such because the time you join and disconnect, the period of the connection, and bandwidth utilization. This data is used for diagnostic functions and to assist stop abuse of the VPN connection.

We don’t log exercise such because the web sites you go to, what information is transferred, and which IP addresses are accessed. For extra data, consult with the Avast Privateness Coverage.

How can I present suggestions in regards to the app or ask for assist?

If you wish to present suggestions or present appreciation and help for Avast SecureLine VPN, you may:

  • Write a constructive evaluate on Google Play Retailer.
  • Write a constructive evaluate on the App Retailer.
  • Inform your pals about our apps through Fb or Twitter.
  • Submit evaluations in Android associated boards.
  • Submit evaluations in iOS associated boards.

If in case you have a technical challenge with Avast SecureLine VPN or an thought how one can enhance it:

  • Ship suggestions from the app. The suggestions part is accessible from Settings (the gear icon) ▸ Assist ▸ Contact help.
  • Ship suggestions from the app. The suggestions part is accessible from Settings (the gear icon) ▸ Assist ▸ Contact help.
  • Report suggestions through our help pages.

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