[Solved] How to Fix Premiere Pro MP4 File Import Failure

“I have footage in a strange format; .mp4, but the MP4 file won’t import into Premiere. Someone asked me if I had all the updates, etc, I do, and still no luck with it…”

MP4 File Import Failure in Adobe Premiere Professional

MP4 file format appears certainly one of Adobe Premiere Professional supported native video codecs for import. However the bizarre factor is essentially the most broadly used file format- MP4, generally nonetheless cannot import to Adobe Premiere Professional, certainly one of most typical used video enhancing software program. The erro message goes like “File format not supported”, “Unsupported format or damaged file”, “The file has no audio or video streams”, “Codec missing or unavailable”. Or Premiere Professional solely imports audio from MP4 recordsdata for you. In the event you’re confused about “Premiere Pro MP4 File Import Failure” challenge and searching for potential options to repair them, you are positively being the correct place. Carry on studying our options.

Why Adobe Premiere Professional Reject to Import Some MP4 Information?

Authentic video supply, Premiere Professional software program and operating pc, all of them might trigger file import error really. Under step one after the other troubleshooting are shared with you to resolve the MP4 and Premiere Professional importing points.

Purpose 1. Be sure you usually are not importing a corrupted MP4 file to Premiere.

First take a look at if some other video participant play your MP4 file? If it might, then your file isn’t broke. In case your MP4 file isn’t corrupt and the Premiere Professional can import some other MP4 recordsdata apart from the very one, your MP4 file codec might not appropriate with Adobe Premiere, go to the Resolution 3 to re-encode MP4 to MPEG-2 video.

Purpose 2. Fallacious settings in Premiere Professional

In case all recordsdata with .mp4 extension cannot be imported into Premiere Professional, whereas all others in MOV, MKV, AVI, and so forth load appropriately, there may be setting errors in your Premiere Professional. To reset your Premiere Professional and repair MP4 import failure drawback, please check with Resolution 1 or Resolution 2.

Purpose 3. Your pc bought issues

As we all know, Premiere Professional CC permits activation in two units. Attempt to import MP4 file to Adobe Premiere Professional on one other pc. If no import failure challenge, one thing associated to {hardware} like GPU must be checked. To unravel the issue, strive Resolution 1 or Resolution 2.

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Prime 3 Options to Repair Premiere Professional MP4 File Import Failure

  • Solution1. Restart Premiere Professional, Laptop or Renderer
  • Resolution 2. Replace Premiere Professional or Graphics Drive
  • Resolution 3. Transcode MP4 File for Premiere Professional (Helpful and Really helpful)

Resolution 1. Attempt Restart Premiere Professional, Laptop or Renderer.

Regardless of the error is or you’ll encounter, take “Restart” at all times as your first troubleshooting step. It solves the overwhelming majority of the issues of digital units.

1) Shut down and reopen Premiere Professional. Then create new mission and attempt to import MP4 to Premiere Professional.
2) Save your different initiatives which can be open at the moment, and restart the pc.
3) Flip off and activate {hardware} acceleration. Or swap the renderer to Mercury Playback Engine Software program Solely. Or simply uncheck “Enable accelerated Intel h264 decoding”.

The right way to flip off the {hardware} acceleration assist of Premiere Professional?

• Open Adobe Premiere Professional and transfer to Edit.
• Select Media below Preferences.
• Uncheck “Enable accelerated Intel h264 decoding (requires restart)” right here after which get again to import your MP4 file to Premiere Professional. The pc we use for take a look at right here would not assist Nvidia GPU acceleration. Simply Intel QSV.

Flip off {hardware} acceleration

The right way to swap to software program renderer solely?

•  Go to File > Venture Settings > Basic.
• Then transfer to the Video Rendering and Playback part.
• Swap Renderer to Mercury Playback Engine Software program Solely and see if it could repair your MP4 file import failure in Premiere Professional.

Renderer software program solely

Resolution 2. Replace Premiere Professional or Graphics Drive to Have A Attempt.

Each updates to software program and {hardware} might render potential errors. Comply with the beneath 5 easy tips to repair Premiere not importing MP4 file challenge.

1) If you’re utilizing Adobe Premiere Professional CS sequence or previous Premiere Professional CC, like say 2018, replace to its newest model – Premiere Professional CC 2019 to have a strive. Moreover, trial model might have impact on it generally.Moreover, are you utilizing a trial model? If sure, you’re extra steered to price USD239.88/12 months to buy the paid model, or you’ll meet a number of errors when including MP4, MOV, AVI and different video recordsdata to Premiere Professional.

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2) If Premiere Professional cannot load your MP4 file even you’re utilizing the newest model, roll again to the previous model and take a look at once more.

3) Adobe Premiere Professional CC 2019 requires the latest model of graphics drivers. So updating your GPU driver would possibly clear up file import failure drawback.

4) An excessive amount of media cache might render you fail to import MP4 file to Premiere Professional. Go to Edit > Preferences > Meida Cache, and click on Delete Unused to wash these unused media cache recordsdata. Then get again to check whether or not you may load the MP4 to Premiere Professional or not.

Clear cache in Premiere Professional

5) Based on the suggestions from some customers, putting in QuickTime might repair the MP4 importing challenge quickly. However 32-bit QuickTime assist has been discontinued, obtain QuickTime 7.7.9 for Home windows please.

Resolution 3. Convert MP4 to Premiere Professional Appropriate Format like MPEG-2, ProRes, and so forth. – 100% Helpful and Really helpful

Nonetheless cannot repair up the Premiere Professional MP4 import failure after attempting the troubleshooting steps above? If that’s the case, the most important trigger could also be some required codec is lacking. Adobe Premiere Professional assist MP4 recordsdata, however MP4 is a multimedia container format which accommodates numerous sorts of information encoded utilizing certainly one of a number of totally different codecs. A MP4 file can use MPEG-4, MJPEG, H.264, HEVC, GoPro CineForm, or different video codec for compression. To import MP4 recordsdata efficiently, Adobe Premiere Professional must be appropriate with the particular codecs used within the MP4 recordsdata. If not, you will expertise MP4 importing error.

If the MP4 file would not have a playback error, and all of the troubleshooting steps above would not work, you may attempt to re-encode the MP4 recordsdata. Transcoding needs to be a really useful methodology. When you’ve got Adobe Media Encoder, you should utilize it to conduct video conversion. If you do not have that instrument or cannot handle to transform problematic MP4 recordsdata to desired format with Media Encoder, you would possibly as effectively strive an easier-to-use but highly effective video converter and decoder – DumboFab Video Converter. It is ready to work with numerous MP4 recordsdata, it doesn’t matter what codecs are wrapped in and it doesn’t matter what units report. To unravel the MP4 or different incompatible points, you are steered to obtain and set up this system in your PC or Mac pc first.

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DumboFab Video Converter – The One-click Strategy to Convert Movies for Adobe and Extra.

  • • Settle for MP4 movies from GoPro, DJI, iPhone, Canon digital camera, and so forth.
  • • Output media in file codecs natively supported by Adobe Premiere Professional, Last Reduce Professional, Sony Vegas, Avid, and so forth.
  • • Straightforward enhancing expertise: lower, crop, merge, add subtitles/watermarek, apply results…
  • • 30X sooner conversion velocity than any typical converters

Free Obtain For Win 7 or later

Free Obtain For Mac OS X 10.15

For Mac OS 10.9 – 10.14? Click on right here ↓

Comply with the steps beneath to transform MP4 to Adobe Premiere Professional supported video format with out damaging the unique high quality.

Step 1. Open DumboFab Video Converter, you may straight drag and drop supply MP4 recordsdata, or click on Add Video button on the toolbar to load MP4 video.

Add MP4 Information

Step 2. Click on Format pull down record, transfer mouse cursor to Enhancing Software program and choose MPEG-2 (*.mpg) or Apple ProRes 422 (*.mov) because the output format.

Select output preset for Premiere Professional

Step 3. Hit Convert button within the decrease proper nook and the conversion will start very quickly.

As soon as finished, import the ensuing file to Adobe Premiere Professional and see if it may be imported and acknowledged as a video file.

Last Phrases:

The foremost trigger that Adobe Premiere Professional CC fails to import MP4 recordsdata is that some required codec is lacking and the file format isn’t supported. Due to this fact, transocding MP4 file utilizing DumboFab Video Converter is the the simplest but best answer advisable by us. Moreover changing movies, DumboFab can be capable of carry out some video enhancing duties, together with slicing, trimming, merging, splitting, including particular results, and extra.

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