What’s the Sync Vault?

Your Sync account features a cloud-only cupboard space referred to as Vault. Vault is usually used to backup recordsdata and folders positioned exterior of your Sync folder. Recordsdata saved in Vault are usually not robotically synchronized to your different computer systems or gadgets, which makes it perfect for backups or releasing up house.

On this article:

What are the variations between the Sync folder, and Vault?

The Sync folder is a particular folder positioned in your pc, that’s backed as much as the cloud as you add or make modifications to your recordsdata. Moreover, recordsdata within the Sync folder are robotically synchronized to every other pc you put in the Sync desktop app on, making it simple to entry the identical set of recordsdata from a number of computer systems.

Vault is a separate “cloud only” storage location that doesn’t robotically synchronize. You may manually copy any file or folder, wherever in your pc (together with exterior drives), to Vault, to create a cloud backup.

How do I entry and obtain recordsdata and folders saved in Vault?

Recordsdata and folders saved in Vault are accessible from the net panel or cell apps, and may be downloaded from the cloud, again to your pc simply, anytime.

To entry recordsdata saved in Vault, from the Sync.com net panel:

  1. Check in to the net panel.
  2. Click on the Vault tab on the highest menu bar.
  3. Click on the (ellipsis) icon beside any file to open the file menu.
  4. Choose Preview (if out there) to view the file. Choose Obtain to switch the file again to your pc.

To obtain every little thing saved in Vault, again to your pc (unexpectedly):

  1. Check in to the net panel.
  2. Click on the Vault tab on the highest menu bar.
  3. Choose a number of recordsdata and folders by checking them , or deciding on all from the dropdown arrow on the high left nook of the file itemizing.
  4. Choose Copy from the file menu.
  5. Verify the Sync folder checkbox.
  6. Click on Copy.

The recordsdata you chose will then be copied to the Sync folder, and robotically downloaded to your pc you probably have the Sync desktop app put in.

To entry recordsdata saved in Vault, out of your telephone or pill:

  1. Set up the Sync cell app in your cell machine.
  2. Open the Sync cell app.
  3. On iOS faucet the Vault icon on the underside menu bar. On Android faucet the (menu) icon and choose Vault.
  4. Faucet the (ellipsis) icon beside any file to open the file menu.
  5. Choose Open with … from the file menu.
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How do I add recordsdata and folders to Vault?

You may add any file or folder positioned just about wherever in your pc (together with exterior drives), to Vault, to create a cloud-only backup. To take action you have to to set up the Sync desktop app.

Add to Vault from a Home windows or Mac pc:


Present on Home windows    Present on Mac

  1. Navigate to a file or folder in your pc (exterior the Sync folder) utilizing Home windows File Explorer or Mac Finder
  2. Proper click on on the file or folder
  3. Choose Copy to Sync Vault from the file menu
  4. At this level the Sync icon within the Home windows system tray or Mac menu bar will spin throughout the copy. Click on the icon to view switch progress, or to cease the switch.

Vital: As soon as full, a switch report detailing any recordsdata that would not be copied will probably be positioned in Vault. To keep away from knowledge loss, remember to evaluation this report. You may add as much as 1 TB at a time.

Add to Vault utilizing the Sync.com net panel:

  1. Check in to the net panel.
  2. Click on the Vault tab on the highest menu bar.
  3. Choose Add from the aspect menu.
  4. Click on the Select recordsdata button, or drag and drop recordsdata or folders straight into the switch field.

Add to Vault, out of your telephone or pill:

  1. Set up the Sync cell app in your cell machine.
  2. Open the Sync cell app.
  3. On iOS faucet the Vault icon on the underside menu bar. On Android faucet the (menu) icon and choose Vault.
  4. Faucet the + (plus) icon to pick recordsdata to add.

What occurs if I add a folder or file that has already been uploaded?

Sync will solely add a file whether it is new or has been modified. Within the case of folders, Sync will scan the whole folder and solely add new or modified recordsdata. This protects bandwidth, and makes subsequent Vault transfers quicker.

How are recordsdata in Vault organized?

Recordsdata uploaded to Vault from Home windows Explorer or Mac Finder are organized utilizing the total file path. For instance, if you happen to uploaded filename.txt out of your desktop, it will be saved to Vault beneath the total path of:

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“Device Name/Drive Letter/Full/File/Path/filename.txt”

This prevents knowledge from being overwritten if you happen to add file or folders with an identical names from completely different places, or have a number of computer systems hooked up.

How do I transfer recordsdata from the Sync folder to Vault?

In case you have recordsdata within the Sync folder that you simply now not want native entry to, you possibly can transfer them into Vault for secure conserving (and to unencumber house).

Right here’s the right way to transfer recordsdata from the Sync folder to Vault:

  1. Check in to the net panel.
  2. Click on the (ellipsis) icon beside any file to open the file menu.
  3. Choose Transfer.
  4. Verify the Vault checkbox.
  5. Click on Transfer.

Vital: If you transfer a file from the Sync folder to Vault, will probably be deleted out of your pc, and saved within the cloud solely (till you obtain it again to your pc).

How do I verify {that a} file is saved in Vault?

Sync offers quite a few methods to audit verify what’s saved in Vault.

View the Vault switch report:

If you add recordsdata or folders to Vault straight out of your pc, a switch report detailing any recordsdata that would not be copied will probably be positioned within the Vault. To keep away from knowledge loss, remember to evaluation this report, every time you copy one thing new to the Vault. Right here’s how:

  1. Check in to the net panel.
  2. Click on the Vault tab on the highest menu bar.
  3. There will probably be a separate sync-vault-report-123456.txt file for each Copy to Sync Vault motion you have got initiated. Click on on the report identify to view it.
  4. The report will element the standing of each file copied.

Vital: If you don’t see a report file, it means the Vault copy didn’t full efficiently. You need to attempt copying once more, or contact assist for help.

To forestall syncing issues throughout completely different working programs and platforms, a subset of incompatible characters are usually not supported by Sync. Recordsdata named with these characters could also be skipped (not uploaded), and will probably be listed within the Vault report as being skipped. The best resolution could be to rename the file with out these characters, and copying once more.

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Export full Vault file itemizing:

In case you have the Sync desktop app put in, you possibly can export a full itemizing of all recordsdata saved in Vault, which makes auditing simpler. Right here’s how:

  1. Click on the Sync icon on the Home windows system tray or the Mac menu bar.
  2. Click on the Settings icon (cog).
  3. Choose Preferences.
  4. Choose the Account tab.
  5. Click on Generate beside export, to get an inventory of all recordsdata.

A .CSV file will obtain to your pc, which you’ll be able to open, to seek for particular recordsdata and confirm your recordsdata saved in Vault.

View Vault storage quota utilization:

Recordsdata within the Vault depend in the direction of your general storage quota. View your cupboard space utilization as follows:

  1. Check in to the net panel.
  2. Click on your Username on the highest menu bar.
  3. Choose Settings.

How do I take advantage of Vault to unencumber house on my pc, telephone or pill?

You should use Vault to unencumber house by storing recordsdata within the cloud-only and eradicating them out of your pc or machine. Recordsdata and folders saved in Vault are accessible from the net panel or cell apps, and may be downloaded from the cloud, again to your pc or gadgets anytime.

Unencumber house after importing recordsdata or folders to Vault:

  1. Add your recordsdata or folders to Vault straight out of your pc, telephone or pill by following these directions.
  2. Verify that your recordsdata uploaded to the Vault efficiently by following these directions.
  3. After you have confirmed your recordsdata have been uploaded to Vault efficiently, you possibly can proceed to delete them out of your pc, telephone or pill to unencumber house.

Unencumber house by transferring recordsdata from the Sync folder to Vault:

In case your recordsdata are already within the Sync folder you possibly can transfer them to Vault and they’re going to robotically be faraway from the Sync folder on computer systems you’ve put in the desktop app on (releasing up house). Transfer recordsdata out of your Sync folder to Vault by following these directions.

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